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EBAY CANCELLATIONS - PAYPAL REFUND

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EBAY CANCELLATIONS - PAYPAL REFUND

Hi guys. I just sold an item on ebay ( whihc was sold privately prior to the auction ending however I was unable to cancel the auction by ebay becuase it was less than 12 hours to go.) I have refunded the ebay buyer via Payapl but cant seem to cancel the purchase on ebay because it says "You can't cancel this order right now because there's a PayPal case open for it" / I have touched base with the buy and he is fine. Can you please advise what to do