tomcaz
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Posted on
Oct-19-2018
05:31 PM
I accidentally purchase two shipping labels for the same item to the same buyer. How do I get a credit for the errant purchase?
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Shipping labels
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tomcaz
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Oct-22-2018
02:51 PM
4 REPLIES 4
angelleye
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Oct-19-2018
08:04 PM
You can void the label and it will give you a refund for the shipping paid.
https://www.paypal.com/us/smarthelp/article/how-do-i-void-a-ups-label-i-created-with-paypal-shipping...
https://www.paypal.com/us/smarthelp/article/how-do-i-void-a-ups-label-i-created-with-paypal-shipping...
Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
tomcaz
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Oct-20-2018
09:23 AM
Thanks for your reply. I went o the summary page but do not see an option to void transaction.
angelleye
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Oct-22-2018
02:27 PM
Can you provide a screenshot of the transaction details page for the label payment transaction (with sensitive data masked)?
Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
tomcaz
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Oct-22-2018
02:51 PM
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