Does Paypal still have reps?

searenityrose
Contributor
Contributor

Paypal intentionally created a website prohibiting customers access to "customer support". 

Spent over 5 hours going in circles following online " solution directions", including seeking rep help.  

There's a  "Paypal Live Phone Rep" phone # which is[Removed. Phone #s not permitted] 

Been on hold for over close to 5 hours until Paypal automatically disconnected.

It's mind blowing that we have to use a financial organization, to hold our money, and is inefficient.

Financial organizations, are mandated to answer all customer account questions.

Paypal violates this, and so our rights.

Class Action?

 

 

 

 

 

 

 

 

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@searenityrose 

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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