Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

kernowlass
Esteemed Advisor
Esteemed Advisor

@Orokson 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


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Kudos / Solution appreciated.
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Arman009
Contributor
Contributor
I want to have contact with PayPal, how can I find pH number or email?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Arman009 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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salmosalar21
New Community Member
Anyone know how to get support from Paypal? Nobody reply on phone and no replies on message center... Pretty clear nobody working.... What next?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@salmosalar21 

 

Well you could have asked your question on here to get help but never mind, try customer services again.


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Kudos / Solution appreciated.
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kivani
Contributor
Contributor

can I get the Toll-Free Number

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sameer1989
New Community Member

Hi can someone please help me getting the email of Paypal where I can send my doubt on payment before registering my business in paypal

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ars69
Contributor
Contributor

custom service, none existence. I have an issue with my account and can not get a human to answer my questions.

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ars69 

 

Well you could have asked us maybe?

But if not then your options are........

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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ars69
Contributor
Contributor

"Well you could have asked us maybe?"

 

That was the problem, I could not communicate with a human.

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