Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

Cliff425
Contributor
Contributor

What is paypla phone number?

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Cliff425
Contributor
Contributor

Is there a phone number to call paypal?

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Limited_Forever
New Community Member

PayPal / Customer service  I tried typing the phone number in, but when I submitted my reply, Paypal stripped out the number. I have no idea why a for-profit company that depends on customers to earn a profit would not want to make it easy for those customers to contact the company?  Let's try it this way.<removed>
 If you are calling because they limited your account permanently, don't bother, they won't tell you anything.

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Cliff425
Contributor
Contributor

How can we call? This is wrong

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lasonjaporter
New Community Member

I need PayPal email address

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kernowlass
Esteemed Advisor
Esteemed Advisor

@lasonjaporter 

 

If you don't think we can help you then your options are...........


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Aeleganttouch1
New Community Member

I need the phone number.  I need to speak to a live person.

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Twinmom20
New Community Member

<Removed>

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Nazsanchez
Contributor
Contributor
I need an agent to talk please
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mrjonathannoble
Contributor
Contributor

I've been having similar issues. Contacting PayPal is so cumbersome considering I have to call a number in Nebraska. I mean, don't they have support lines all over the world at least? I just want to talk to a support rep about my issue but they have to make it so hard.

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