Customer support

[Lionell96]

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

[kernowlass]

@Lionell96 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Lionell96]

TYSM🍾

[mrupsidown]

Covid... yeah. Still they are the ONLY company that I know that is FULLY non-operational since Covid is around. So they have nobody around in the entire world to answer phones, but they have enough resources to post crap and advertise on social media. Good to know. This situation is outrageous.

[kernowlass]

@Lionell96 

Your welcome. 😁

[lyeran]

want a live person

[enzoferrariphil]

how do i get a real person to help me in customer service? 

[kernowlass]

@enzoferrariphil 

If you don't think we can help then your options are..........

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[TonyH64]

Good luck with finding a human at paypal, they have the worst customer support "service".

I've reported the behaviour of Paypal to the ACCC.

[jinkzthecat]

How late does customer service respond either to phone or message pacific time?