Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

Declan5
New Community Member

Is it possible to contact PayPal customer support by email? I am working during their office hours and therefore IM and phone calls are useless to me

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rycams
Contributor
Contributor
Does paypal have a customer service hotline in the philippines?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@rycams 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Jaanamarita
New Community Member

Hey, does anybody know the customer service working hours and the phone number?Thanks already in advance 

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jaanamarita 

 

If we can't help you then your options are.......

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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sanjib890
New Community Member
Big problem paypal account please help me
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sanjib890
New Community Member
Please contact number
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xiongp
Contributor
Contributor
how do I get in contact with a paypal employee every time I call them it's just a voice operator
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kernowlass
Esteemed Advisor
Esteemed Advisor

@xiongp 

 

If we can't help then.......

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Stephaniemundra
New Community Member
Does PayPal have an email address where I can contact them ? Thank you
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