Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

Ropey
New Community Member
2fa is going to an old number but I need to contact paypal to fix and that requires logging in!
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CYY1
Contributor
Contributor
what's PayPal France English speaker operator téléphone numbers please?
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PayPal_Siobhan2
Moderator
Moderator

Hi CYY1, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

 

Please log into your PayPal account and select "Help and Contact" at the bottom of any PayPal page. Please advise the agent that you prefer to converse in English. 

 

- Siobhan 

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ZZZZONDAG
New Community Member
Phone number off the customer service in the Netherlands ? Anyone an idea
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Jkilo
New Community Member
Does anyone else have the same problem as neither the help or contact pages load its just a blank page, have tried different browsers but still no luck?
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rplecko
Contributor
Contributor

Is there any way to contact some kind of helpdesk or something similar at PayPal?

 

I'm searching the website but cannot find a link or address...

 

regards

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Mr-RicoSuave
New Community Member

Is it me, or Paypal customer service sucks.   i been on hold for the past few hours, really? worse customer service ever! my messages don't even get answer the same day. 

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Temp202120412e
New Community Member

PAYPRO GLOBAL selling software then deactivating it after its sold - FRAUDLENT.
They try to dodge paypal refund via resolution centre by making me send so called physical documents back to them via post, when they know this doesn't exist, seeing as its a DIGITAL PRODUCT

 

CLEARLY A LOOP HOLE AND I HAVE NO WAY OF CONTACTING PAYPAL!!

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Seonaida
Contributor
Contributor

Hello - I live in Belgium is there a European number I can call as I have a question about my account? many thanks Seonaid

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Seonaida 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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