Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

deadzeppelin
New Community Member

Hi,

 

sorry for posting here, but I never seem to get a hold of any call centre agent. The last person I spoke to was rude and just closed the ticket. Any help or phone number that I can use to call PayPal is appreciated. Thanks.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@deadzeppelin 

 

If we can't help you then......

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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hawkeyefxr
Contributor
Contributor

I am trying to contact Paypal Uk about a past payment but all i get it s stupid robot telling me my card details are wrong and they don't have my phone number!!!! Which is really strange because i can see these details on my Paypal account!!!!!

Now, is there any humans at Paypal that know how to speak as i cannot get past that stupid robot.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@hawkeyefxr 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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hannavedua
Contributor
Contributor

I can't call paypal since im from the philippines. what is their email? i have a specific concern that is not answerable through the common asked questions. Thank you

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pkkh
PayPal Employee
PayPal Employee

Hi @hannavedua 

 

I understand you would like to contact PayPal regarding your account. Please click on the Contact Us option and at the bottom of the page you will be able to find the available contact options for your regions. Choose from the available options so that a specialist will be able to help you. 

 

Thank you

Punith 

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GlenninMacon
New Community Member
I have been on this app some 30 minutes, I need to speak to a Customer Service Representative. All help is appreciated.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@GlenninMacon 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Oliver_Howells
New Community Member

Need email address or phone number to contact Paypal urgently, but can't find it anywhere.

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Adrio1963
Contributor
Contributor
Is there anyway to contact someone at PayPal Canada
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