Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

kernowlass
Esteemed Advisor
Esteemed Advisor

@Giddingb 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Kobevslos
New Community Member
Does PayPal have a phone number that I can talk to a human about my issue
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Gizzzzz
New Community Member
Hey hey just wanting to know paypal business hours in Australia, need to call up about an issue that can't be resolved through the app or site if someone can help me today that would amazing
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Tazz7771
Contributor
Contributor
Number to call PayPal?! One is on page I can’t get anyone on there. Is says can’t call
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Tazz7771 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Docmonroe
New Community Member

Been trying to reach someone  to get information on charges on my account.  Even sent messages and no response 

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Silly-64
Contributor
Contributor
I've been on hold since day before yesterday..no one to take care of my needs..help!!!
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Bradygronkedelm
New Community Member

there has got to be a way to directly call paypal .its my money they are dealing with. i have been trying to talk to a real person for three days now. this is ridiculous. i see why people are moving to venmo and chime...

 

...HOW DO YOU CALL THESE PEOPLE AND TALK TO A REAL PERSON

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Lillusa
Contributor
Contributor
Hi Dears, how can I write an email to PayPal customer service?
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jannette
Contributor
Contributor

I can find no email adress for Paypal. I am told to wait for a phone call, but none comes. Do Paypal only call mobile phones, which I do not have?

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