Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

Mpost
New Community Member

I can’t seem to find a phone number so that I can  speak to a representative. My issue does not seem to be on a need to help 

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Phillupanong
Contributor
Contributor
Today I have been trying for hours to get help thru customer service on phone. After going thru and getting activated by the automated system to get to a live associate I get *We cannot support this request before they even hear it. It's absolutely rediculous system...if they can't give customers help then I'll close account for good
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Phillupanong
Contributor
Contributor
And this message center is the biggest waste of time I've ever seen
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JOHNPEKT
New Community Member

WHY NO HAVE ANY TELEPHONE CONTACT NUMBER THE SERVICE OF PAYPAL IN ORDER TO HELP OF MY PROBLEM?

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Guido1111
New Community Member

Customer service contact number. What is the actual freakin number lol???

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Guido1111 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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ricbur1974
Contributor
Contributor
Can anyone give me a phone number of a customer service agent as I keep getting no service on my account? Any help is appreciated!
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Nocustomerserv1
New Community Member
Crazy that a multi Billion dollar company has NO real customer service.Been trying to get ahold of a HUMAN for days.Will be closing my account when this is over.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Nocustomerserv1 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Temp20230524CP
Contributor
Contributor

What is paypals email address? i dont want the "asistant" and i dont want to call. I just want to email them.

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