Customer support

[Niku2]

I'm just curious. I'm wondering if anyone has ever received any help or useful information from PayPal's "HELP" system. I certainly haven't. However, I guess they can brag about being the worst company in that regard. I mean, being the best, even if it's at being the worst, is something.

[ed7966]

can anyone help me...i have tried to message paypal and get no reply...does anyone know how i could actuallky talk to a paypal representative directly...

[kernowlass · Accepted solution]

@ed7966 

If we can't help then your options are........

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Ramakrishna3]

How to connect with customer care of papal phone number

[ace72976]

makes no sense

i have a number of issues and noone will answer

[LW60]

Has anyone breached the automated phone system and actually talked to an agent? If so, what phone number did you use to contact them. I cannot get an answer not get past the automated phone system or chat.

[kernowlass]

@LW60 

If we can't help then..........

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Debraturin1]

what number can I use to call pay pal

[kernowlass]

@Debraturin1 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[MG500]

Hi,

I have a couple of questions regarding my Account that I would like to discuss with Paypal.

Is there a phone number I can ring in Australia to talk to someone about payments on my account ?

I have made an error and would like to discuss my options in person and come to a resolution as soon as possible.

Any information that could be provided would be greatly appreciated.

I am in Australia as stated above so an Aussie number would be required.