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Customer support

SOLVED
Contributor

Quality of PayPal's service to its customers

I'm just curious. I'm wondering if anyone has ever received any help or useful information from PayPal's "HELP" system. I certainly haven't. However, I guess they can brag about being the worst company in that regard. I mean, being the best, even if it's at being the worst, is something.

 

 

New Community Member

trouble trying to cotact paypal

can anyone help me...i have tried to message paypal and get no reply...does anyone know how i could actuallky talk to a paypal representative directly...

Esteemed Advisor

Re: trouble trying to cotact paypal

@ed7966 

 

If we can't help then your options are........


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Contributor

Recieve money

How to connect with customer care of papal phone number
Contributor

why does paypal not answer phone or message centers

makes no sense

 

i have a number of issues and noone will answer

New Community Member

CSR

Has anyone breached the automated phone system and actually talked to an agent? If so, what phone number did you use to contact them. I cannot get an answer not get past the automated phone system or chat.

Esteemed Advisor

Re: CSR

@LW60 

 

If we can't help then..........


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
New Community Member

phone numbers

what number can I use to call pay pal
Esteemed Advisor

Re: phone numbers

@Debraturin1 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Contributor

How do I contact Paypal in Australia

Hi,

I have a couple of questions regarding my Account that I would like to discuss with Paypal.

Is there a phone number I can ring in Australia to talk to someone about payments on my account ?

 

I have made an error and would like to discuss my options in person and come to a resolution as soon as possible.

 

Any information that could be provided would be greatly appreciated.

 

I am in Australia as stated above so an Aussie number would be required.