Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

suz_1964
Contributor
Contributor
Does anyone know how to talk or chat to the customer service rep???? I am not having any luck and I want to complain
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Den15
Contributor
Contributor
Yep they are complete and utter **bleep**e! Have stolen a lot of money from me.
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JohnDough11
Contributor
Contributor

Where is everyone? I've called Paypal dozens of times over the last week, after going through all the prompts, I keep getting the same message that they can't take the call at this time and then I get disconnected. Everything is automated, how do I get in touch with ANYONE at this point at Paypal?????

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temp20210104
Contributor
Contributor

JohnDough11
Contributor
Contributor

So a Vietnam Business Account user name temp20210104 simply replies "OK" and customer service says that my question is now complete? UGH

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spiritsensei
New Community Member

Best way to get through the automated system to talk to a c/s person ????

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Temp20230524DE
Contributor
Contributor

Does anyone have a telephone number, I can call to speak to actual person employed by Pay Pal

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Niku2
Contributor
Contributor

I'm just curious. I'm wondering if anyone has ever received any help or useful information from PayPal's "HELP" system. I certainly haven't. However, I guess they can brag about being the worst company in that regard. I mean, being the best, even if it's at being the worst, is something.

 

 

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Temp20230524DB
Contributor
Contributor

can anyone help me...i have tried to message paypal and get no reply...does anyone know how i could actuallky talk to a paypal representative directly...

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20230524DB 

 

If we can't help then your options are........


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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