Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

badger1988
Contributor
Contributor

Why give us the same answer again and again and again????  It doesn't answer the question.

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charstigers
New Community Member

How do you contact PayPal? Does anyone have a phone number??

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Debraturin1
New Community Member
what number can I use to call pay pal
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Debraturin1 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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nkk
Contributor
Contributor

I have tried contacting paypal through several different numbers but none of them work - What contact numbers actually work - HOW do i get through to a real person on paypal IN THE UK

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kernowlass
Esteemed Advisor
Esteemed Advisor

@nkk 

 

If we can't help you then........


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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nkk
Contributor
Contributor

Paypall is not being very helpful through messages and the bottom left options only give messaging options or asking the community, I need a number that I can call, I can login to my paypall, i just need a UK number that will actually allow me to get through to a real person 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@nkk 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).


Advice is voluntary.
Kudos / Solution appreciated.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@jwimmer84 

 

Your 7 months out of date with your post as this thread is 7 months old.

Secondly its against paypal rules to post phone numbers on this forum.


Advice is voluntary.
Kudos / Solution appreciated.
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veloceben
New Community Member

Hello friends.

 

I'm writing here for the first time as I am worried, I did try to contact support from the site, it's been 6 days and no response.

 

I tried also the email address webform, as I am having also a technical issue as well, and also no reply there.

 

Is anyone else experiencing the same?

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