Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

MercVoit
Contributor
Contributor

My account's royally fouled up. I need PayPal to intervene and unscrew it. 

However, it appears that PayPal's cut off all means of communicating with them. Their phone number appears to be long gone. And now, even just messaging them appears to be turned off. I've tried clicking on it a dozen times. It does absolutely nothing.

 

Are these jokers even still in business?

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joecfl8
Contributor
Contributor
Called their phone number but after you go through the prompts it literally just says "we can't handle your request over the phone please visit our message center on the web".. Same thing happens to me on the message center. It just stops working. No response.
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Katole11
New Community Member

Ive been in call waiting for 1+ hours now. none is taking the phone, I'm just listening to a stupid robot. [Removed. Phone #s not permitted]/span>


Can someone give me a number to call + opning times

 

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Temp20230524DA
Contributor
Contributor
I was on with a customer service rep she was being so rude i asked to talk to someone else she hung up on me
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zcooper27
Contributor
Contributor

is there a way to contact paypal by phone is there a number 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@zcooper27 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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ghousecpa
New Community Member

How do I get phone support for paypal?  I cannot find a phone number?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ghousecpa 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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alcebarlouie08
Contributor
Contributor
How to contact customer service in PayPal?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@alcebarlouie08 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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