Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

D_0702
Contributor
Contributor
What is PayPal support email directly? My issue isnt listed anywhere on the boards and I'm trying to contact them.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@D_0702 

 

If we can't help then these are the only contact options....

 

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Real_Rog
Contributor
Contributor
Can someone please give me the phone number to contact PayPal I cannot find it anywhere why did they make it so hard
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Real_Rog 

 

If we can't help then contact options are.......


Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Trigg344
Contributor
Contributor
Why don't yall answer the phones...I'm homeless I need my money and y'all playing games with ppls money..not cool
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Trigg344 

 

Except this is a user to user community advice forum and NOT paypal customer services.


Advice is voluntary.
Kudos / Solution appreciated.
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zach98
New Community Member

Can I email paypal with a question I have with my account rather then sitting on hold for 2 hours?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@zach98 

 

If we can't help then your options are.........


Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Juslo
Contributor
Contributor

As the title implies I cannot contact the main number <removed>.

I get "The number you have called is not recongised".

I'm phoning from movile via o2.

 

Are is the sevice/line down?

 

thanks

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Juslo 


Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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