Customer service transcripts

romelpost
Contributor
Contributor
Would like to find out how to get a transcript of our conversation with cash card customer service. So, I can present the facts to my partner, we basically have limitations on the account. Any advice would be greatly appreciated. Thank you.
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2 REPLIES 2

PayPal_Olivia
Moderator
Moderator

Hi @romelpost,

 

Thank you for your post. Thank you for your interest in transcripts of your conversation. I regret that is not a feature that is available.

 

Olivia

 

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vaibhavpatel
New Community Member

If you don't have the option then why have your agent told me that if you end the conversation then you will get the option of transcript chat?

 

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