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I have been trolling around the PayPal site trying to contact them through email but every time I hit the link for customer service email I am steered to a whole bunch of questions but no email address. Where is it?
You have to scroll down past the FAQ and the call us or email us option for paypal is at the bottom of that page....................
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.