i'm having a fairly long email thread with Customer Support regarding an issue, the last response i got was on 12/9 today is 12/23 with no response i realize that there is limited CS staffing, i usually get responses after 5-7 days max, but this time it seems my messages are being ignored i also tried to send another reply noting the that i haven't got a response, but got no response to that also.
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in). 2. Live chat is also randomly available. 3. You can send them a message, during business hours you may also be able to message whilst logged out. Or 4. Have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
