Customer Service

trickynicki
New Community Member

Anyone else having major issues to get through to customer services? Absolutely appalling been on hold 44 minutes & still waiting. Passcode - helps fast track you!! Think PP needs a service to advise your position in the queue, its your choice if you wait or not but at least you know your in for a long wait 😞 its now 6.25pm CS closes in 5 minutes...been on hold since 5.40pm

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@trickynicki 

 

Can take a few hours, best to leave it on loudspeaker and get on with something else until they pick up.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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trickynicki
New Community Member

Haha! I'd advise a queueing system, extremely poor and it's an urgent resolution I need tbh. Messaged them again on here...I'll try facebook too!! thanks!

I'll make sure I've got my tunes set up 🙂

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