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Customer Service

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Contributor

Customer Service

Hi there, out of curiosity, how many times on average do you have to contact PayPal customer service in order to get a reply?

 

I have sent 6 emails in 6 days.  It's getting a little frustrating right. I don't wish to call them on my mobile as this will just add insult to injury, 

Being put on hold(spending more money) to beg a company who have illegally seized my money, can I please have it back. 

 Any suggestions would be greatly appreciated. 

1 ACCEPTED SOLUTION

Accepted Solutions
Esteemed Advisor

Re: Customer Service

@RonanK 

 

Try private message via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
2 REPLIES 2
Esteemed Advisor

Re: Customer Service

@RonanK 

 

Well as paypal customer services is based just outside Dublin I expect your phone call will be free if not very cheap?

If not then..............

Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Esteemed Advisor

Re: Customer Service

@RonanK 

 

Try private message via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂