Cross Border Fees within the US
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I recently received a PayPal payment for some goods that I sold on Ebay. Both me and the buyer are in the US. Why am I being charged a cross border fee? I live in Texas and the buyer in Florida. I thought it would be the 2.9% + $0.30. I am so confused. Please Help.
Thanks,
Sarah
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Hi @jcgchick42,
I'm sorry to hear that you were charged a cross border fee. If you were charged a cross border fee, the buyer's account is not registered in the US. Please double-check the address in the transaction details and make sure that it is a US address, just to be on the safe side. If you want a representative to take a look at the transaction, please reach out.
To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.
I hope this can be cleared up quickly!
Olivia
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