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Joesprio
New Community Member
Hi, I've purchased a hot tub from ebay on the 24th april (£1100 ) with an expected delivery 6th may , it's still not turned up but the selling is telling me it was delayed from Germany but I will get it, My question is how long am I covered by PayPal if it never comes ? Is there a time when a claim needs to be put in by ?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Joesprio 

 

You have up to 180 days to open a paypal dispute for non receipt of item or item received but not as described.

https://www.paypal.com/uk/smarthelp/article/FAQ645


Advice is voluntary.
Kudos / Solution appreciated.
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