Showing results for 
Search instead for 
Did you mean: 

Contacting PayPal.


Contacting PayPal.

Can anyone tell me how you contact PayPal please?

I don’t want to ‘talk’ to a useless automated phone service and that’s all I get. eBay told me to say ‘agent’ then press 0. This took me back to the automated voice.

I tried email and all I get is a useless automated reply which did not answer my question. They don’t even offer another option to contact them as they deem their automated reply will answer my question! 

Why don’t PayPal want you to contact them, it’s hopeless! I spent almost 2 hours this afternoon trying to contact PayPal and Im still no nearer to achieving this. 

Any help would be appreciated. Thanks.

Esteemed Advisor

Re: Contacting PayPal.



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.
Freephone from a UK landline or UK mobile number.


have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: and @AskPayPal for Twitter.

Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.

Re: Contacting PayPal.

Many thanks for that info, very much appreciated. I will try these options, I'm losing the will to live with Paypal! Thanks again.