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Contacting Customer Service when my issue isn't listed

New Community Member

Contacting Customer Service when my issue isn't listed

I need to contact customer service but my issue is not listed as a topic or sub topic. When I picked something close, it just sent me a link on how to send money. I know how to send money, I just accidently choose the wrong option and need to correct it. I need to ask them about a specific issue not a general auto response one. Does anyone know how to accomplish this? 

1 REPLY
Volunteer Advisor

Re: Contacting Customer Service when my issue isn't listed

@nrb1029

 

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

When you get through don't select any options just hang on till you get transfered to an agent OR press '0' OR just say the word 'Agent' repeatedly.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.