Contacting AUP

[Finissin]

Hi, 2 weeks ago I asked for clarification about their terms via email from <removed> and I still haven't got a reply. Is this usual or have I been dismissed?

[kernowlass]

@Finissin 

Try >>>>>>>>>

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Finissin]

Still no reply from AUP team. Can anyone confirm if <removed> email is working?

[kernowlass]

@Finissin 

Sending an email was not one of the options i advised you to use.

[Finissin]

Yes I've spoke to customer service, I'm trying to contact the AUP team but they seem to ignore my emails.