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viditor
Contributor
Contributor

Sent a message 2 days ago, still no reply. It appears that even the minimal contact methods listed will not work.

I suppose making a complaint to the local Government controlling body will be the only way to attempt a resolution.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@viditor 

 

 

Yep as the phones are not operating everyone is messaging, trouble is they send multiple messages if they don't get a prompt answer.

One user said he sent 20 in a few days, so times that by the amount of folks sending multiple messages and you can guess they are inundated.

There may be 6 agents tied up sorting 1 persons issue.

So yes going to take a lot longer to get a response.

You can ask on here if you think we can help or just wait it out? 


Advice is voluntary.
Kudos / Solution appreciated.
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viditor
Contributor
Contributor

They have finally started a reply, but it cut off. The thing is, it didn't let me actually send more messages, only add to the original message.

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