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Contact seller through Paypal

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New Community Member

Contact seller through Paypal

Hello,

I made a purchase on Ebay and checked out as a guest, so there is no history of me having made the purchase. The item arrived defective and I need to return it to the seller. The only evidence that I made this purchase is on my Paypal account and there is no where that gives me contact information for the seller. What can I do?

 

Thank you

1 REPLY 1
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Esteemed Advisor

Re: Contact seller through Paypal

@Ramsan92 

 

Your best bet is to open an ebay dispute first but if you can't for whatever reason then........


1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.