Contact number

dwhatton
Contributor
Contributor
Does anyone have the number to get an actual customer service person?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@dwhatton 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

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4 REPLIES 4
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@dwhatton 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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dwhatton
Contributor
Contributor
Thank you!!
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nurserosana1950
Contributor
Contributor
Nobody calls or answers. If i use the other way through resolutions nobody stays on so I've spent hours and hours trying to get help and can't get it. Feel irritated I've been ripped off by 2 sellers over several months, and can't get help. I'm 70 and this computer stuff is hard!
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Kraftee1
Contributor
Contributor

I can’t help but thought I’d let you know you’re not alone.

Im in a similar situation but not thru age but by illness, so am going backwards and forwards receiving treatment, so when a seller tries to rip me off I need support........

there is no support via any means, online help, Facebook or telephone  (there is a respond now button on the claim, guess what....even that doesn’t work.

So you’re not alone.

Brian

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