Confused about buyer protection when sending money for goods.

nhalsta
Contributor
Contributor

"If your eligible purchase doesn’t arrive, or doesn’t match the seller’s description, we can reimburse you."

 

The part "doesn’t match the seller’s description" is a little odd because when i pay for goods there is no seller's description, i can only add a note and describe the item myself. 

 

So if the item arrives different to the one i discussed with the seller, i am still protected right?

Login to Me Too
2 REPLIES 2

nhalsta
Contributor
Contributor

Just to add, this is neither eBay or Gumtree, i met a seller on a forum, we both agreed on price and they also sent me images of the item.

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@nhalsta 

 

best to get the seller to send you a money request or invoice fully describing the item you are purchasing?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.