Charged a business fee, but not a business. How do I get this fixed. PayPal help is useless.

ksc17
Contributor
Contributor

I am not a business but PayPal charged me a fee. I can't get anywhere with their automated customer service. Any suggestions on how to get this fixed? 

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kernowlass
Esteemed Advisor
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@ksc17 

 

In that case............

 

Its down to how the payment was SENT to your account.

1. If they sent using money > goods / services option then paypal would see you as a seller and may apply the new seller hold. They would also charge you a fee.

2. If they had sent using the send money > family / friends option then you would have had the payment instantly with no fee. (However that option is not available in every country).

There are however some occasions where friends / family payments are held for reviews but these are normally only 24 hours.


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Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ksc17 

 

If you are a seller then of course you pay a fee, you can sell on a personal OR a business account.

The only time you do not pay a fee is if you are receiving a friends/family payment BUT that is not allowed to be used for selling items.


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Kudos / Solution appreciated.
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ksc17
Contributor
Contributor
I am not a seller either. It is not a business transaction. It is a money transfer between two people.
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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@ksc17 

 

In that case............

 

Its down to how the payment was SENT to your account.

1. If they sent using money > goods / services option then paypal would see you as a seller and may apply the new seller hold. They would also charge you a fee.

2. If they had sent using the send money > family / friends option then you would have had the payment instantly with no fee. (However that option is not available in every country).

There are however some occasions where friends / family payments are held for reviews but these are normally only 24 hours.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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