Changing from a business account to a personal

Carriesue
New Community Member

I used to have a blog through which I received the odd donation and money from advertising. My account has been frozen because PayPal wants more information, like my business number. I don't have a business number. I recently moved and don't have the necessary documents to prove I live at the new address. Someone tried to send me money through PayPal and couldn't, I have $100 sitting in WordAds that can't get deposited. What can I do? Can I switch to a personal PayPal account? And how would I do that?

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Carriesue 

 

Contact customer service:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or private message via social media:

Facebook: https://www.facebook.com/PaypalCanada/

Twitter: @AskPayPalCA

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

Login to Me Too
1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Carriesue 

 

Contact customer service:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Or private message via social media:

Facebook: https://www.facebook.com/PaypalCanada/

Twitter: @AskPayPalCA

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.