Change password

Onlyme4
Contributor
Contributor
Hi I've just received a text message from PayPal saying it looks like someone has tried to access my account and to use the link to change my password, this is a scam rite ?
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Onlyme4

 

More than likely..........yep.............

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2




Advice is voluntary.
Kudos / Solution appreciated.
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Onlyme4
Contributor
Contributor
Thank you I thought as much. It doesn't address me as anything, just where their phone number would come up it says PayPal instead like it would come up Wayne if my brother text me.
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