Cannot change address, phone number, bank account

manolis6
New Community Member

Hi there,

 

Hope someone can help me. I opened a paypal account while I was living in the UK years ago. Since then I moved abroad and didn't need my account until now that I decided to re-activate it and use it. However, I dont seem to be able to change my personal data such as address, phone number, bank accounts to the country that I now live in. It has somehow set it as a UK account and I can only change it if i were to add british phone number, address etc. Can someone help me with that? How can I update the country I now live in? Do i need to close this account and open a new one? 

 

Thank you very much

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@manolis6

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / and bank accounts from within that country.

You are supposed to withdraw any funds / resolve issues / remove cards and bank accounts before you leave your old country. If you don't then you may have problems doing so once you have moved.


Advice is voluntary.
Kudos / Solution appreciated.
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