Cannot access Resolution information

[Deesef]

Some help will be appreciated. I initiated a claim / dispute on the "Resolution Centre" a while back. Today I received a mail that a response is required from me (The buyer). However, when I log into PayPal and click on the "Respond" button in the Resolution Centre, I only get a blank screen with the normal PayPal menus. See picture

What can I do to access the actual information within the dispute, so that I can respond?

[PayPal_Cristina]

Hi Deesef,

Thank you for your post and welcome to our Community Help Forum!

I am sorry about your issue. Please, clear cache and cookies and try with a different browser.

If none of these works, please contact us by clicking 'Help & Contact' at the bottom of the PayPal homepage so that we can look into this further. You may reach out to us on Facebook or Twitter.

I hope this helps.

Cristina