I invoice a customer for a service. Payment conditions were set to collect 50% to initiate project. Partial payment was received. Due to COVID19, project got cancelled and was agreed to cancel the remaining balance. Yet, I still have the invoice as PENDING on my dashboard. How should I proceed to mark this invoice accordingly? I only see the option to refund, but I don't want to refund the money I have received. I want to cancel the outstanding balance and mark the invoice as PAID. Community help would be greatly appreciated. Thanks.
