Can the person who sent me money mark our transaction as completed so my funds come off hol

[MayD]

I was sent a email from PayPal stating that my money would be held 21 days unless I sent them a tracking number or had my customer say that the order was complete. If the customer said the order was complete it would release my funds immediately. Does anyone know how the customer can find that section or button in their invoice or payment section? Any help or direction would be greatly appreciated and I thank you in advance. Oh and before I forget on their invoice they have no address it's for an item that they're coming to pick up at my house so there would never be a tracking number in the first place

[kernowlass]

@MayD

You should never use paypal for an item that is to be collected or personally delivered as you have 0 seller protection.

Your buyer can collect the item and then file a dispute for non receipt of item. As you would have no tracking number to prove delivery of the item to him then you would lose the dispute.

That is why Ebay ( if it was an Ebay transaction), give you the option of 'cash on collection' and you can state in your decription that that is the only payment you will accept. If a buyer pays with Paypal then you are allowed to refund that payment and re-state 'cash on collection'.

That way you have cash in hand / no wait / no fee / no risk of a dispute.