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Can't make or send any payment !

New Community Member

Can't make or send any payment !

Hi , hope you having a great day ! Im having a problem sending a payment to a friend , when i click on continue it says "We need further information from you before we can send your payment." and when i click on provide now it says there are 0 cases on your account  !

please help Smiley Sad

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Volunteer Advisor

Re: Can't make or send any payment !

@Dragonaz

 

You would need to contact customer services with that question as we can't know what info they require.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.