Can't log in / constant One Time codes sent
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My PayPal has become a huge mess. I reset my password successfully. However, everytime I attempt to log in, a one time code is sent to me. Sometimes that works. But more often, it fails, and then I get the error that says I've tried to login too many times. Account is then useless for hours.
Thank you for your help.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @nonPayAmigo, i hope you're doing well.
That usually happens if security system is triggered. If they can't confirm your identity, if you are using a new device to access PayPal, if they can't detect your location(make sure VPN is inactive), or your account is currently logged in to a different device. I would suggest to keep your Location settings active on your Phone. Clear ykur cache and cookies and deactivate VPN if you use PayPal so that security system can easily confirm you without going through multiple process. Please also check you 2 key step up validation because it might be active in your PayPal account. Here's how to check 2F step verification. Hope this helps!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Managing 2 different businesses under same business account in My Account Archives
- How do I get code to come thru on my new iPhone device? in My Account Archives
- How Can I Make Multiple Payment Buttons (Subscription and Checkout) Work on One Page, Please? in Payments Archives
- HOW TO RECOVER SECURITY CODE VIA SMS in My Account Archives
- Merchant transfer code in My Account Archives