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Can't link my new debit Visa card

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New Community Member

Can't link my new debit Visa card

Hello Everyone.

 

My card expired and my bank sent me a new card. When I tried to add the new card I kept getting an error message saying "Invalid card number. Check the number and try again"

I checked both addresses on the card and the Paypal account and they are matching. The previous card worked fine and I never had an issue with it.

I called customer service but apparently they are not taking calls at the moment.

 

Can anyone help me with this?

 

Thank you 

1 REPLY 1
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Esteemed Advisor

Re: Can't link my new debit Visa card

@Makpha 

 

If old and new cards belong to the same card ACCOUNT then you edit and update the old card rather than adding a new card.


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