Can't link my bank account

[296]

Everything goes smoothly until it comes time to link.

And then things go south, It will not link my Tangerine accounts -- both of them get rejected.  

Can someone please help me. I am out of options 

[Jpatulot]

Hi 296!  We're sorry to know that your having trouble linking your bank account to your paypal account.  Are you trying to link your bank account using "App" application? If yes. Kindly try to do the action using your mobile browser, laptop or desktop.  

Kindly hit the link below for further instruction. Thank youhttps://www.paypal.com/ph/smarthelp/article/how-do-i-add-a-u.s.-bank-account-to-my-paypal-account-fa... 

[MichaelDj12]

Hi, 

Here’s how to link a bank account to your PayPal account:

1. Click Wallet at the top of the page (if you’re on a mobile device, tap Menu then Wallet).
2. Click Link a bank account.
3. Select your bank, or click Don't see your bank? at the bottom.
4. Depending on the bank you select, you may have the option to link your bank instantly using your online banking login information. If the instant option isn't available, just enter your bank account details manually and click Agree and Link.

Option 1: Link a bank account instantly
To link your bank account instantly, you'll need to enter your user ID and password for your online banking. We'll match this information with your bank to confirm your account ownership. Once this information is entered correctly, your bank account will be confirmed instantly.


Option 2: Link and confirm a bank account manually
If you enter your bank account number manually, you'll be prompted to confirm this bank account. You must complete this step before you can use your bank account to make payments or add money to your PayPal account.

Within 3 business days, review your bank statement to find 2 small deposits (each between $0.01 and $0.99 USD) that we sent to your bank account. You can also contact your bank to find out the exact amounts of these deposits. With this information, you can complete the confirmation process online or follow the steps below:

1. Click Wallet at the top of the page.
2. Click the bank you want to confirm.
3. Enter the exact amounts of the 2 deposits made to your account. For example, if you receive two deposits of $.05 and $.15, enter .05 and .15 on the screen.
4. Click Submit.

Note:

• Some banks combine the 2 small deposit amounts into 1 lump sum. If you only receive 1 small deposit, contact us to confirm your bank or try to link your bank instantly.
• The small deposits are temporary and will be removed from your bank account. If the deposits are $.05 and $.15, you'll also see a debit of $.20 by PayPal on your bank statement.
• Click here for common issues you might encounter when linking a bank account.

Learn how to link a debit or credit card to your PayPal account.

Here are some common issues you might encounter when linking a bank account:

• The bank account must be a U.S. bank.
• The bank account can’t be linked to more than one account at a time.
• The bank account can't be linked if it has already been linked to 3 previous PayPal accounts.
• The name on the bank account must match the name on the PayPal account.

We can confirm accounts from most banks and credit unions. Unfortunately, there are some banks that are not compatible with PayPal, including most online only or prepaid bank accounts.