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Can’t forward spam email to spoof@paypal.com

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New Community Member

Can’t forward spam email to spoof@paypal.com

When I try to forward my spam email to spoof@paypal.com I keep getting an alert saying sending the message content to server failed.

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Accepted Solutions
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Contributor

Re: Can’t forward spam email to spoof@paypal.com

This worked for me:  Delete the phishing email and then going to your delete folder and forward from there.

View solution in original post

18 REPLIES 18
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Moderator

Re: Can’t forward spam email to spoof@paypal.com

Hi @tb68

 

We appreciate you wanting to bring the phishing email you received to our attention! I'm sorry that you're seeing some trouble with sending the email to us. 

 

Does it matter if you move the message out of your spam folder to try to forward it to us?

 

Otherwise, you can also try to send it to us at review@paypal.com. Please let me know if either of these workarounds help!

 

-Ashley


If you see a helpful post, please accept it as a solution or give the author kudos. 🙂 Thanks!
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New Community Member

Re: Can’t forward spam email to spoof@paypal.com

Hi Ashley, I'm having the same problem. Email was in my inbox already, tried sending it to both email addresses with no success. Just to confirm I can send messages from my account but not this email.
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New Community Member

Re: Can’t forward spam email to spoof@paypal.com

I have the same problem...almost like something is embedded to avoid forwarding.

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Contributor

Re: Can’t forward spam email to spoof@paypal.com

I have same problem trying to report these emails, i've been bombarded with them 10 plus over the last week

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Contributor

Re: Can’t forward spam email to spoof@paypal.com

I have this same problem. It is like my Yahoo mail page will not recognize either of the two genuine PayPal address to report the phishing email. After putting in the forwarding addresses the SEND button does not work. I may have tricked the hack and gotten it forwarded, but I don't know for sure. I forwarded it to myself, and when I put in my own forwarding address the button to SEND became active, so I then added the spoof@paypal.com address and clicked send. Never got anything indicating returned email, but I'm not sure this phishing devil has not somehow gotten Yahoo mail page to just ignore the spoof@paypal.com address completely. At any rate, there is no doubt that this email is a phishing email!
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New Community Member

Re: Can’t forward spam email to spoof@paypal.com


@PayPal_Ashley wrote:

Hi @tb68

 

We appreciate you wanting to bring the phishing email you received to our attention! I'm sorry that you're seeing some trouble with sending the email to us. 

 

Does it matter if you move the message out of your spam folder to try to forward it to us?

 

Otherwise, you can also try to send it to us at . Please let me know if either of these workarounds help!

 

-Ashley


I've tried both your suggestions and Gmail blocks the message.

Please help, I'm concerned I may be the victim of fraud.

There must be a more reliable way to flag up a concern

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Contributor

Re: Can’t forward spam email to spoof@paypal.com

I'm experiencing the same problem from AOL email. It will not forward an obvious phishing email to either spoof@paypal or review@paypal. The AOL error message I get is: "The message was not sent because of an error."

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Member

Re: Can’t forward spam email to spoof@paypal.com

I tried this solution, deleting the email and then forwarding it to spoof@paypal.com and then also to <removed> Nothing has worked so far. Any other ideas?

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Contributor

Re: Can’t forward spam email to spoof@paypal.com

I am using Gmail (Google mail) and when I try sending mail to spoof@paypal.com gmail blocks it.

The notification I get is telling me to look at https://support.google.com/mail/answer/6596

 

So I guess the issue is on gmails side.

I just wanted to mention it incase you others also use gmail.

 

So yes, Paypal, you need a web form for uploading emails directly or start accepting reports as attachments.