Can't cancel a pending payment

MinK_
Contributor
Contributor

The payment itself its still under the tab 'Pending' but i see no option to cancel the payment, any help?

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1 ACCEPTED SOLUTION

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kernowlass
Esteemed Advisor
Esteemed Advisor

@MinK_

 

ok thats more understandable.

 

If its unclaimed WITHOUT a cancel option then unless its 'claimed' it 'times out' at 30 days post-payment.

Unlikely it will be claimed as the 'scammer' has been caught out it appears.

BUT keep an eye on the transaction and IF it turns to sent / completed you can then raise a dispute.

Also contact your funding source ie card or bank account as the funds would only be pending in there and they may be able to release them back to your balance. BUT still keep an eye on the transaction and raise a dispute if the status changes.


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7 REPLIES 7

Anonymous_User
Not applicable

If this is for something you purchased, you would need to contact the seller or merchant as they have the capability to cancel it on their end.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@MinK_


pending echeque TO your paypal balance from a buyer?
pending IN your paypal balance for an Ebay sale as a new seller?
pending IN your paypal balance for an off-Ebay sale as a new seller?
pending TO a company with you as the buyer?
pending / unclaimed to a seller?
pending / unclaimed with a cancel option to a seller?
pending withdrawal to your bank account?
pending adding funds to your paypal account?


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MinK_
Contributor
Contributor

Pending payment to the buyer that i bought on ebay but the account was compromised ebay and they suggest that i cancel the payment

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kernowlass
Esteemed Advisor
Esteemed Advisor

@MinK_

 

Do you mean pending to a SELLER that you brought from with you as the buyer??

 

If so then does it have unclaimed by pending and if so is there a cancel option?

Or is it an echeque with a clearance date funded from your bank account?


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MinK_
Contributor
Contributor

'Do you mean pending to a SELLER that you brought from with you as the buyer??' yes that is what i meant, sorry for the typo and the status is shown 'unclaimed' and there isnt any cancel option

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@MinK_

 

ok thats more understandable.

 

If its unclaimed WITHOUT a cancel option then unless its 'claimed' it 'times out' at 30 days post-payment.

Unlikely it will be claimed as the 'scammer' has been caught out it appears.

BUT keep an eye on the transaction and IF it turns to sent / completed you can then raise a dispute.

Also contact your funding source ie card or bank account as the funds would only be pending in there and they may be able to release them back to your balance. BUT still keep an eye on the transaction and raise a dispute if the status changes.


Advice is voluntary.
Kudos / Solution appreciated.
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MinK_
Contributor
Contributor

Alright, i'll try to contact my bank! thanks

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