We currently have limited customer service staffing due to Coronavirus (COVID-19) safety precautions. We encourage you to find quick answers to your questions by searching the community forum, visiting our Help Center, or messaging us (message response times will be delayed). Thank you for your patience.
New to the community? Welcome! Please read our Community Rules and Guidelines
LIKE TO KNOW WHY I GET THIS EMAIL STATING I MADE TRANSACTION TO AN ITEM NEVER ORDERED BUT LOOK LIKE FRAUD IT SAY IF THERE A PROBLEM TO REPLY TO THE PROBLEM THIS ONE IS ABOUT NIKE AROSO FOR 56.00 FROM MICHEAL MARASSABESI NASHVILLE TENNESSY REALLY FRUSTRATED
If its a spoof, DO NOT USE ANY LINK.
Firstly if the email/ text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.
Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.
If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.
More info here >>
It might be because your account is hacked and someone is using your account to try to buy those items. Or, it could be scam as you have stated.