Buyer requests addition of apartment number

Ash1b
New Community Member
Buyer requests apartment number added onto address in private messaging. He has zero eBay purchase history. Is this a scam? The address is identical to PayPal with exception of apt number. If I manually add apt number, do I lose buyer protection?
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1 REPLY 1

Ragnar_Lothbrok
PayPal Employee
PayPal Employee

Good day @Ash1b 

 

Welcome to the community and thanks for posting.

 

I can't say if it was a scam or not but what I am certain about is that... If you sent an item to a different address (whether or not it was requested by your buyer) and if they open a dispute against you for an "Item not received" there's a big chance that you will lose the case.

 

I suggest, if a delivery address has to be amended, please have an agreement with your buyer to cancel the order to place a new one, along with the most accurate shipping address.

 

I hope this helps!

 

 

***If you saw a post that is helpful, kindly give the author Kudos or accept it as a solution. Thank you and keep safe!

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