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Bogus email from PayPal

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New Community Member

Bogus email from PayPal

 Both my husband and I received an email supposedly from PayPal today saying that we needed to log into our account and provide additional information in order to continue accessing our funds. Neither of us clicked on any of the links in the email. Just verifying that this was not from PayPal. How do we know whether or not it is a legitimate message from PayPal?

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Volunteer Advisor

Re: Bogus email from PayPal

@Melinda48 

 

You can forward the email to spoof@paypal.com and delete it from your email account. Then log on to your PayPal account directly to see if there are any notifications of needing to verify your identity or anything suspicious with your account. Check your device for viruses and malware/spyware.


Kudos & problem resolved are greatly appreciated. 🙂
2 REPLIES 2
Volunteer Advisor

Re: Bogus email from PayPal

@Melinda48 

 

You can forward the email to spoof@paypal.com and delete it from your email account. Then log on to your PayPal account directly to see if there are any notifications of needing to verify your identity or anything suspicious with your account. Check your device for viruses and malware/spyware.


Kudos & problem resolved are greatly appreciated. 🙂
New Community Member

Re: Bogus email from PayPal

I did so. I never click on any link from suspicious origins😉 thanks for your speedy response!