Attachment Not Available

Balinka64
Contributor
Contributor

I used to get details of PayPal payments sent to Messenger, but recently all I get is Attachment Not Available, which is of no use at all.  How can I fix thi, please?

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2 REPLIES 2

PayPal_JonK
Moderator
Moderator

Hello @Balinka64,

 

Welcome! I'm sorry you're running into some issues receiving payment details to Messenger. I would recommend turning the function off and back on again. Here's how: 

  1. Go to your Settings.
  2. Click Notifications.
  3. Next to Messenger, check or uncheck the box.

I hope that helps!

 

 - Jon K


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Balinka64
Contributor
Contributor

Thanks very much, Jon

I had already tried that, but it didn't work, so I contacted PayPal, who informed that there is a problem with Messenger, and that they hope to have it resolved in the next few days.

Doug

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