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Are "compliance verification team" just a bot?

New Community Member

Are "compliance verification team" just a bot?

Tried changing my name on here a few times after a valid deed poll change but they are just not having it.

Sent them a deed poll and my driving licence but they say they can't accept it because it doesn't have a stamp on it.

 

If the DVLA, my banks and the Passport office can accept it but Paypal can't what makes them so special?

I'm literally getting nowhere with them. Help?