Anyway to change a shipping address after Payment is sent?
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So now that Paypal doesn't refund fees when you do a refund, if a buyer uses the wrong shipping address, do you have any options to have them change it without doing a full refund?
This is really a Catch-22. If you send to the wrong address and the buyer makes a claim, you are going to get hosed because you didn't ship to the address on the order.
But, if the buyer puts the wrong address in - the only way to change it is to refund the payment and get hit with a PayPal fee a second time. Thanks PayPal!
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No, shipping address cannot be changed post payment. A refund is a must. Work it out with the buyer. The fee situation, I mean. Deduct it or split it down the middle.
Is this at eBay/other marketplace or something? Or is this a private sale or at your own website? This is something to consider:
https://developer.paypal.com/docs/classic/admin/auth-capture/
Or upgrade to a business account where you have more control over payments preferences.
Kudos & Solved are greatly appreciated. 🙂
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