Anyone have trouble with Paypal app on iPhone 5s, iOS 12.2 ?

khoatruong13
Contributor
Contributor

Anyone have trouble with Paypal app on iPhone 5s, iOS 12.2 ?
When I open  the app, it crash. How to fix it? Or paypal update the app, please.

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3 REPLIES 3

PayPal_Randy
Moderator
Moderator

@khoatruong13

 

I recommend contacting our customer service teams for further assistance if you're still seeing this issue on your end.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

 

- Randy

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ultraSeven1
Contributor
Contributor

having the same issue with iphone 5s running 12.3.1 in the last 3 weeks the app crashes on startup have deleted and reinstalled twice.  It worked the 1st time i reinstalled and then crashed everytime after but now, it still wont open once after the 2nd reinstall.  Im getting made as i use this a lot and now i can accept on web browser, need help badly?!!

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Bassman92
New Community Member
Recently started having this issue with my iPhone 5--still haven't found a cure. Like others stated, reinstalling the app did not help.
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